Shipping Policy

Delivery Methods & Timing

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is shown below:

Processing time:

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time:

The time for your item(s) to travel from our warehouse to your destination.

Total Estimated Delivery time:

GDEX/Motorex/Ninja Van/Poslaju/TaQbin Area Time
West Malaysia 1-3 business days
East Malaysia 2-5 business days
Postage Fees & Charges

Beaute Cosmo charges only RM6.80 per purchase for a single consignee for Peninsular Malaysia and RM12 for East Malaysia (Sabah and Sarawak). Hermo will then bear the balance of the shipping fees, 35% petrol and shipping fee surcharge by the government.

Free Delivery

West Malaysia – Purchase more than 2 items in a single order.
East Malaysia – Purchase more than RM150 (*Excludes GST) in a single order.

Your parcels are delivered using the following courier services GDEX/Motorex/Ninja Van/Poslaju/TaQbin
Currently we only available to ship to Peninsular Malaysia, Sabah and Sarawak.
All addresses are unable to make any adjustment once already in processing. (unless special case)